Refund policy

Returns & Exchanges


We hope you love your pieces as much as we do. If something isn’t quite right, we accept returns on eligible items within 14 days of delivery.

Items must be unworn, in original condition, and returned in their original packaging.

Please note:

  • Earrings are final sale due to hygiene
  • All sale items are final sale
  • Shipping costs are non-refundable

Once your return is received and approved, your refund will be issued to your original form of payment.

If your item arrives damaged or you have any concerns, please contact us within 3 days of delivery so we can make it right.

To begin a return, please email us at Hello@AlexandraAnnJewelry.com

Thank you for supporting Alexandra Ann Jewelry, we’re so grateful you’re here